FAQ's asked questions
Dipale is a beautiful Sesotho/Setswana word for "stories." We chose this name because we believe every child has a unique story to tell. Our app isn’t just a library; it’s a creative partner that helps children see themselves as the heroes of their own adventures.
Absolutely. We built this as parents and storytellers first. Every story generated goes through strict "family-friendly" filters to ensure the content is age-appropriate. We use strict features to keep the environment safe, and as the parent, you always have the final say on what your child sees.
This is where the magic happens! When you upload a single, clear photo of your child,
our AI uses it as a reference to create a beautiful, illustrated fictional character
that looks just like them.
A note on safety: We only accept one face per photo to protect privacy. These images
are processed securely to create the character and are not stored in a way that can be
shared or sold.
It’s a team effort! You or your child provide the spark that our AI helps to ignite
those ideas into a full narrative. You can edit the text at any time to add local slang,
family names, or specific lessons you want your child to learn.
Your privacy is non-negotiable. We comply with South African POPIA standards,
meaning your data is treated with the highest level of care. We don't sell your
info to advertisers, and we don't use your child's face to "train" public AI models.
Your stories stay in your family library unless you explicitly choose to share them.
Only if you want them to. By default, every story is 100% private. If you've created a masterpiece that you think other families would love, you can submit it to our "Community Gallery." Our team reviews every public submission to make sure it meets our safety guidelines before it goes live.
Not at all. If you can send a WhatsApp or take a selfie, you can use DIPALE AI.
The app is designed to be intuitive so you can focus on the storytelling, not the technology.
AI is a powerful tool, but it isn't perfect.
If a story feels a bit "off" or makes a mistake, you can simply hit "regenerate" or jump in and
edit the text yourself. You are always the editor-in-chief of your child's library.
We love hearing from our community! Whether you need technical help or want to
suggest a new story theme, drop us a line:
General Support: support@dipale.ai
